Protecting your business requires more time, effort and energy from your technology team than ever before. Business systems are increasingly complex, requiring staff members to continually learn and adapt to changing conditions and new threats as they emerge. It’s not unusual for a single ransomware incident to wreak havoc on carefully balanced systems, and this type of attack can be particularly damaging if you do not have the backup and disaster recovery procedures in place to regain critical operations quickly. From checking for system vulnerabilities to identifying weak points in your processes, here are some reasons why it is so important to regularly test your business systems.
1. Business System Testing Helps Find Vulnerabilities
The seismic shift in the way business systems work is still settling, making it especially challenging to find the ever-changing vulnerabilities in your systems. Cloud-based applications connect in a variety of different ways, causing additional steps for infrastructure teams as they review the data connectors and storage locations. Each of these connections is a potential point of failure and could represent a weakness where a cybercriminal could take advantage of to infiltrate your sensitive business and financial data. Regular business system testing allows your technology teams to determine where your defenses may need to be shored up. As the business continues to evolve through digital transformation, this regular testing and documentation of the results allow your teams to grow their comfort level with the interconnected nature of today’s systems — which is extremely valuable knowledge to share within the organization in the event of a system outage or failure. Experts note that system testing is being “shifted left”, or pushed earlier in the development cycle. This helps ensure that vulnerabilities are addressed before systems are fully launched, helping to protect business systems and data.
2. Business System Testing Provides Valuable Insight Into Process Improvement Needs
Business process improvement and automation are never-ending goals, as there are always new tools available that can help optimize the digital and physical operations of your business. Reviewing business systems in depth allows you to gain a higher-level understanding of the various processes that surround your business systems, allowing you to identify inefficiencies as well as processes that could leave holes in your cybersecurity net. Prioritizing these process improvements helps identify any crucial needs that can bring significant business value, too. This process of continuous improvement solidifies your business systems and hardens security over time by tightening security and allowing you to review user permissions and individual levels of authority within your business infrastructure and systems.
3. Business System Testing Allows You to Affirm Your Disaster Recovery Strategy
Your backup and disaster recovery strategy is an integral part of your business. Although you hope you never have to use it, no business is fully protected without a detailed disaster recovery plan of attack — complete with assigned accountabilities and deliverables. It’s no longer a matter of “if” your business is attacked but “when”, and your technology team must be prepared for that eventuality. Business testing allows you to review your backup and disaster recovery strategy with the parties that will be engaged to execute it, providing an opportunity for any necessary revisions or adjustments to the plans. Whether a business system outage comes from a user who is careless with a device or password, a cybercriminal manages to infiltrate your systems or your business systems are damaged in fire or flood, your IT team will be ready to bring your business back online quickly.
Regularly testing your business policies and procedures and validating your disaster recovery plan puts your organization in a safer space when it comes to overcoming an incident that impacts your ability to conduct business. The complexity of dealing with multi-cloud environments can stymie even the most hardened technology teams, and the added comfort level that is gained by regular testing helps promote ongoing learning and system familiarity for your teams. No one wants to have to rebuild your infrastructure or business systems from the ground up, but running testing procedures over time can help promote a higher level of comfort within teams and vendor partners if the unthinkable does occur.
Mike Bowe | Published on August 28, 2019