What In-Store Services Are Available?

Do you need help installing or upgrading your software? Leave it to On-Site Computers.

We offer the following in-store services to our customers:

  • Anti-virus installation
  • Computer upgrades
  • Data backup
  • Data recovery
  • Diagnostics
  • Manufacturer warranty help
  • New computer set-up
  • Operating system upgrade/reinstall
  • Virus/malware/spyware removal

Why Visit Us In-Store?

We want to simplify your technology and your business by providing exceptional IT support face-to-face. While remote monitoring and support represent the new wave of IT help, there are some services that just can’t wait. By visiting our stores, you get service today, and you can learn more about your IT systems in real-time from our helpful team.

Our team of experts navigate problems with your hardware and software, so you can get back to work sooner.

The Four Benefits of Getting Service In-Person

While we’re proud of our incredible phone, live chat, and remote support, there are some scenarios where visiting the store in person benefits your repair situation.

Taking advantage of our in-store service offers:

  • Speedy service
  • Control over your hardware and software
  • Opportunities to learn
  • Real-time decision making

When you visit us in-store, you leave with a timeline for the completed work. There’s no waiting on emails or missed phone calls: we create and start the work order then and there.

Talking to our store-based experts also offers more control. Is there a setting you hate? An update you want to avoid? Another upgrade you absolutely need? You’re here to let us know.

In-person meetings also give us a chance to impart our knowledge to you. Our IT knowledge isn’t a state secret. We want you to know how your devices work. We’ll tell you what happened to your computer and how to avoid it in the future. We can also answer software questions that will save you hours of internet research and time on the phone with warranty reps.

Finally, when something’s gone wrong, and you have hard decisions to make, you can make them in-store with us. Whether you need to decide whether to wipe your hard drive or make a disk to save some data, you’re the captain of the ship when you’re in-store.

Where We Offer In-Store Service

Customers can avail of our in-store service option at our Grand Meadow location (204 S. Main Street) and the Kasson location (13 West Main Street).

Whether you have a brand new computer or a blue screen, we’re here to help. Come and see us to get your most pressing IT issues sorted while you wait.

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Mike Bowe | Published on September 12, 2019